Episode allows you to delete your account permanently in different ways: you can send them an email or delete it from your profile settings.
Any of these methods delete your information from Episode’s database. However, Episode may retain some of your personal data for certain legal, security, and other needs.
How to Delete Your Episode Account
1. Log in to your Episode.
2. From the main page, select Settings & Privacy.
3. Select Delete your account.
4. Read through the information and click Delete.
5. Then, click Delete once again.
Once you’ve done this, your account will be closed and your personal data will be permanently removed following the expiration of legal and compliance record-keeping obligations that require Episode to maintain certain data for limited periods of time.
Emailing Episode
If you can’t find the delete option from the settings, you can send an email to Episode requesting that your account should be cancelled.
1. Go to Episode Help Center.
2. Select the topic that best describes your issue, and then you’ll fill out a form with your specific details.
3. Search for “delete account”.
4. You will be directed to a link that will let you send a deletion request to Episode.
5. Once Episode receives the request, you’ll receive an automated message with how long it will take them before they delete the account.
If you forget your login details you can also delete your account by writing and sending an email to the Episode support.
If after emailing the support you didn’t receive a reply from Episode you can use your friend’s account to chat with them.
Here is how to do it:
1. Log into your friend’s account and navigate to Episode’s support & request page.
2. Request Episode to terminate or delete your account under the Report option.
3. Provide the details of your previous account like your account ID to prove that the account was yours.
4. When done with this, don’t forget to confirm your request for account deletion.
You should receive an email saying your account has been deleted.
If you ever want to reactivate the account, you just have to open the Episode website and log in again. Your account will reactivate and you’ll retain all your data but if your Episode account is banned you have to submit an appeal. Read how to get Episode account unbanned.