How to Get eBay Suspended Account Unbanned

eBay takes users’ safety very seriously including your behavior, which is why, to you, it may seem like you’ve been suspended for no reason. If you have received the eBay ban notification you can reactive or make a new account in no time, this means you’ll get unbanned by taking the due necessary steps. 

eBay has strict terms and conditions of service and most times bans any user that violates them. If this is your case, you can get your account reactivated by following all the procedures.

So, what exactly is eBay suspension, how long does eBay suspension last, and how to get unbanned? You have to relax and continue reading because we’re going to explore them one after the other.

Reactivating a suspended eBay account shouldn’t be an issue if the ban was placed due to a misconception or by mistake. However, if it is deserved, you may never be able to get unbanned.

What Happens When eBay Suspends You?

eBay ban is eBay’s way of getting rid of the people who are breaking their rules.  When eBay bans you, they BAN you. You lose everything that has to do with the platform. 

You won’t be able to sign in or access your account any longer. Usually, eBay suspends is eBay’s decision to prevent you from using the services again due to your behavior.

So, if you go against the rules of eBay, you’re gone from the platform.

How to Get Unbanned From eBay Account Suspension

If you feel your account was wrongly restricted, all you need to do is contact the eBay support team and provide them with enough proof of your innocence.

In most cases, the reasons for your account suspension will be stated in the email notification confirming your account ban. When you contact eBay support, make sure your message is clear and detailed. If need be, provide pictures and any other files necessary to prove your account was wrongly deleted.

If your account was justifiably suspended, then you may not have a case. eBay will not enable an account that deliberately violated its terms and conditions of service.

eBay Ban Appeal

The immediate answer for how to get unbanned from eBay is to make a polite appeal to the eBay support system. All you have to do is contact the service and ask for the unbanning process, which will reveal why the account is banned. 

Make a simple appeal to the service; that will get your eBay account unbanned. You want to send them your screenshot of the ban.

If it is something quite big that you did, you won’t get a chance, you can also contact eBay to unban your account.

How to Contact eBay About Suspended Account

eBay clearly states that any user that consistently violates their community guidelines will be banned. If your account has been banned, you will receive a banner notification when you next open the app, informing you of this status.

Meanwhile, If you believe your account was banned incorrectly, let eBay know by submitting an appeal.

To submit an appeal:

1. Open the notification.

2. Select the ban “Appeal” option.

3. Enter your username and email address.

4. Type in your appeal in the description field.

3. Follow the instructions provided and then click on “Submit”.

After submitting the appeal, you can expect an answer back within a few hours to a few days. I’d recommend you wait around 3-4 days. If you get no answer within these 3-4 days you can write to them once more to let them know you’re waiting for their answer. Remember to keep being polite.

Does eBay Ban Device?

eBay does ban your email/phone number and device. Even if that device is new, eBay can still ban it along with your other information.

eBay takes cognizance of your device ID, they ban your device too e.g. phone. Besides getting a new email address, you need to either factory reset your device, get a new unique device ID, or get an entirely new phone/device.

Your device ID represents your device. It’s made of unique numbers and letters that identify your device as unique.

Since eBay bans you for a solid reason, it’s going to be difficult to bypass eBay’s ban of your email/phone number or device. Your ID is banned when your account is banned and there’s nothing you can do to stop it.

How to Unban Device from eBay

1. If you don’t have the technical skills, and can’t afford to change your device, then try using eBay on the web, with a new phone number.

2. eBay suspends your account when you open it with a new email or number when it has been used before. Also, eBay can recognize your device, especially if something wrong was done on eBay through that device. Using a used device could mean:

• You’re using a friend’s or a family member’s email, device, or number.
• You’ve got a disposable email or phone number.
• Your phone number was previously used by someone else to open your eBay account.

3. You need a new Device ID as giving the same information that you gave in your previous will get you banned again.

4. Use eBay responsibly, and avoid bot-like behavior.

How Long Does It Take eBay to Uban You

eBay can take minutes to days to review your appeal, depending on your history with the app/website.

If you’ve just registered on eBay, then the review will only take a couple of minutes to put your profile together and confirm your profile isn’t fake.

When you got banned on eBay and now you’re trying to get back in, then eBay might take a few days as well to review your new account.

How to Make a New eBay Account Without Getting Suspended

Many people enjoy the services of eBay and can’t possibly think of going somewhere else than eBay.

When such a person gets banned and tries to reactivate that suspended account but to no avail, then the next option will be to open a new account.

However, you can’t just go ahead and reopen a new eBay account. There are steps to take in order to avoid repeated bans.

Method #1. Uninstall eBay

Whatever device you’ve been using eBay on, delete and uninstall the app from it. That is to delete the cache from your device.

You can’t recover your restricted account and everything will be gone if eBay still recognizes your invalid activities. It’s one of the reasons why you want to uninstall it and start over.

Method #2. Contact eBay Support

You can contact support telling them you want to open another account; promising to be a good member this time.

It may be very difficult to get a good response from support. They most times feel reluctant to help people reopen banned accounts or give them permission to open a new account. That’s why you may have to act on your own by contacting them.

Method #3. Change Your Device, Its ID or IP Address

If you used eBay on your phone, you don’t necessarily have to get a new device. You can use it on your computer. it’s safer to open a new eBay account using a completely new device since eBay cookies have a very long expiration date.

Meanwhile, if you don’t have access to another device and want to use the same device with which your previous account was banned, then you have to follow these steps:

1. Delete browser cookies, cache, and eBay data: eBay cookies don’t expire quickly, so you have to clear the cookies, browser cache, and other eBay data stored on your computer.

2. A Factory Reset on your current device (works for Android only).

3. A Device Changer on your current rooted device (works for Android only).

4. iPhone jailbreak (works for iPhone only).

5. Changing advertising ID – An advertising ID is a unique line of numbers that are used by advertisers to identify you as a user.

• iOS: Settings > Privacy > Advertising > Reset advertising identifier.
• Android: Settings > Google > Ads > Reset advertising ID.

6.  eBay can recognize your IP address too only when signing up – Getting a VPN to avoid a ban is not necessary but it’s good to have. Get a VPN app, enable your new VPN  and check if your IP has been changed.

7. Do not verify your account using the same old email or phone number:

It’d be more helpful for you to use an entirely different device be it another phone, tablet, or laptop, and If you don’t want to use a new device, then you need to change your device ID.  You can get a new phone number to verify your new account if you don’t want to get banned again.

eBay bans your device as well, that’s why this step is essential for anyone trying to get back to eBay after being banned. 

Method 4#. Use a New Email Address

You don’t want to connect the same email you connected to your suspended account with your new account. eBay will know that it’s you and ban you again.

This also means that if you try to make a new eBay account, and got banned before even opening the account, a disposable email address or phone number could be the cause.

You can’t link your new eBay account to the same email as you did with your banned account either. Open a new email if you’re trying to get back on eBay through email as well.

The previous user of that email or number could’ve got banned, and now the next user (you) is in pain because of bad luck. That’s because eBay remembers and recognizes your ID including your device information, especially if you violated their rules.

Using the same email or phone number with which your previous account was verified to verify your new account is like shooting yourself in the legs.

Method #5. Use a New Google Play Account/Apple ID

Since your Google account/Apple ID collects the data, using the same google account/Apple ID to download the app again can give enough clues to eBay to know who you are.

eBay doesn’t ban your Google account or Apple ID, however, it bans your device. This means you need a new device if you’re trying to get back after getting banned.

Do not make the same mistakes that got you banned. A new eBay account is an opportunity to start afresh; but if you go on and repeat the same mistakes that got your previous account banned, then your new account will end up getting banned too.

So, you kind of know what you’ve done wrong, make sure you don’t repeat that after creating your new eBay account.

eBay Blocked Account for No Reason

If your eBay account has been blocked for no reason, you can recover/reactivate it.

If you believe it was blocked by mistake you can use the guidelines on the website at any time to appeal the ban. Send a message to eBay with your registered email address and they will take review your appeal and unban your account.

How to Report a Problem to eBay

You can also contact eBay to report any problem you have with your account or suspicious activities on your account. You just need to visit the site.

To report a problem:

1. Click Profile in the bottom right.

2. Then click on the 3-line icon in the top right.

3. Select “Settings and Privacy”.

4. Click Report a problem and select a topic.

5. Follow the steps in the app to submit the problem.

6. If the recommended steps do not solve your problem you can select No to the question “Is your problem resolved?” and click Still have a problem so that you can contact eBay with further details about your problem.

That’s pretty much everything about how to get unbanned from eBay account suspension or make a new account.

I hope this article helped you?