How to Delete Order History on Agoda | Cancel Booking

Agoda allows you to place your booking order or make immediate purchases of tickets and hotel reservations online. When you want to make a purchase from the comfort of your living room, this comes in handy. While you perform transactions on Agoda, it keeps a record of your purchases and orders. 

You may want to delete your Agoda booking order history for a variety of reasons. Perhaps you want to conceal a one-time purchase from the view of others.

Whatever the reason, here will explain all you need to know on how to delete or hide your Agoda booking orders or purchase history. It’s straightforward to delete or hide any or all of your order history if you wish to keep your Agoda transaction activities hidden.

Many consumers want to remove or archive their Agoda order history for a variety of reasons. It’s possible that they don’t want a third party to see their online transactions.

Perhaps you want to hide an occasional purchase from your history so that it remains a surprise when you finally reveal them, or perhaps you book tickets you don’t want others to see when they use your account. Alternatively, you may wish to keep your personal purchases hidden from your spouse.

As you keep on reading, you’ll discover whether you can truly delete or, better yet, hide your order history.

Can Someone Delete Order History on Agoda?

To be honest with you, there is no way to delete your booking order history permanently. Even if you delete your account, Agoda will keep a record of everything transaction you have made with them.

You do, however, have a way to come out of this. By archiving your purchases and orders history, you can keep it hidden from others.

How to Hide Order/Purchase History on Agoda

It’s simple to hide or delete any or all of your Agoda booking history if you wish to keep your Agoda activity hidden.

If you are using a desktop or the mobile app, here’s how to hide your Agoda order history.

Hide Agoda Order History on Desktop

1. Sign in to your Agoda account by going to the Agoda website in your browser.
2. In the upper right corner of the screen, select Manage Bookings.
3. You’ll find a list of bookings you’ve made in the last three months here. After you’ve located the order you want to hide or remove, click View booking details.
4. To hide it, click Archive.  Note that you’ll still be able to see them in your account’s Archived Orders area.
5. If the item you’re looking for isn’t available for your selected months, modify the setting to show orders from a different time period.

How to Delete/Hide Order History on Agoda App

1. Log into the Agoda app on your smartphone or tablet.
2. Scroll to Manage Bookings and find the item you wish to hide.
3. To hide it, tap “View Bookings Details” and then Archive Order.

Remember that none of the orders you hide from your account will be completely deleted. You may still see them by going to your account page and selecting Ordering and Preferences and Archived Orders from the menu.

By selecting the Unarchive Bookings button next to the product, you will be able to examine all of your previously hidden orders and, if you want, return them to the main list.

Use Incognito Mode When Browsing Agoda

You’ve definitely noticed that when you browse Agoda, the site retains your browsing history and suggests additional things based on your previous searches.

If you’re the only one who uses your account, this can be useful. However, if you use a shared account to make orders or other private purchases, your browser history will reveal your secret to anybody who logs in.

Using an incognito or private browser window is one of the simplest ways to hide your browsing. There is nothing you do that will be saved in this manner.

However, if you’ve already accumulated browsing history on Agoda, there is still a way to clear your data:

How to Delete Agoda Search History

1. Go to Agoda and sign in using your account information.
2. In the top left corner of your screen, select Browsing History.
3. To remove a specific item from your browser history, select “remove from view” beneath the product.
4. Alternatively, select the Manage History menu and click Remove all things from view to erase the entire list.
5. Put the slider next to “Turn Browsing History on/off” in the off position if you don’t want Agoda to collect your browsing history.

How to Cancel Agoda Booking Online

To cancel your booking, please Contact Agoda at least 24 hours after the booking and Agoda can arrange a refund to re-credit your Agoda to your account. If you would like to cancel an Agoda booking, you can also contact them.

Find the Agoda booking you want to cancel. On the right side, you will see links where you can print your ticket, change the date or cancel your booking. Click the ‘Cancel Booking’ link. You will see the price paid along with the refund amount due prior to finalizing the cancellation.

1. Go to the Agoda agency website
2. Log in using the account you used for your booking.
3. Scroll to “Manage Booking.”
4. Choose the booking you want to cancel and cancel it. After this, you will receive an email from Agoda that your booking has been canceled.

Agoda Customer Service

For more specific issues, like a question about an individual reservation or technical support, then you might want to reach out to Agoda, unfortunately, Agoda has no customer service phone number on its website. The best way to resolve any issue is to use the Help Center or via the Customer Support email at privacy@agoda.com.

Agoda Booking Wrong Email

If you’ve made your booking on Agoda using an incorrect email address that you can’t access you can go to your Inbox if you want to:

1. See whether your booking has been confirmed.
2. Contact the owner.
3. Edit or cancel your booking request (you’ll need to contact Agoda to ask them to do this).

If you book using the button to Book on Agoda without leaving the site your booking confirmation should be under Bookings, click on the down arrow next to your user name on the top of the screen.

If you click on a link and open another browser page to book directly on this booking agency, you’ll need to contact Agoda directly to send your confirmation email to the correct email address.

In most cases, you will receive an email from Agoda along with the booking voucher (PDF file) within 30 minutes. If you still haven’t received it after that time, please check your spam filters. You can also download or resend your booking voucher online.

How Do I Change My Email Address on Agoda?

On the Agoda website, you need to click on your name at the top right-hand corner of the webpage. From the drop-down menu, you then select ‘Account Info’ – you will need to sign in to confirm who you are. Your email address will be the field below, simply change this to your new email address.

Conclusion

That’s it on how to delete or hide order history on Agoda from those who share the same account or device with you.