Cox Telecommunication with its new package changes, may force you to take into consideration canceling your Cox internet subscription. If you wish to put a stop to Cox cable services or want to subscribe to a lower plan, here’s everything you need to know to cancel your subscription. Many who use the same Cox as you have tried to save money by buying plans for their phone, internet, and cable through one service, but at the end of it, the result is usually the same.
You should not be spending too much money on channels you don’t even a dime time to watch. Whatever your reason may be, there may come a time when you need to cancel internet and cable service.
Oftentimes there will be no option to cancel Cox internet subscription online and you’ll be forced to call a customer service hotline, at which point the department will do their very best to convince you not to leave their company. If you’re already frustrated with the service, arguing for an hour in order to get your service canceled you can do it yourself but what happens after you have unsubscribed?
Cox Cancellation Fee
You may cancel within 30 days of the start of your agreement to avoid an early termination fee (ETF) by calling Cox Customer Care at the number located on your bill. After that, you will be charged up to $120 if you cancel the agreement or the Internet is disconnected.
Cox Telecommunication will allow you to restart your account at any time. If you cancel the subscription you can still watch for the balance of the month which you subscribed for, or for the remainder of your free trial period. You won’t be charged unless when you reactivate your account.
canceling your Cox internet subscription is straightforward. You can easily cancel the subscription from any device, from a desktop or laptop computer and apps. However the app sometimes offer a limited view of your subscription settings.
Learn More About Cox Internet Email.
On the other hand, if you want to delete a Cox account online, the service provider in most cases allows you to delete your account but doesn’t allow you to delete your User ID. The easiest way to delete it is by calling Cox Customer’s Support and going through the step-by-step process with a representative over the phone.
How to Cancel Cox internet Subscription
You can cancel your Cox internet subscription in two ways, on Cox website and by phone.
How To Cancel Cox internet Subscription on the Website
1. To Cancel Cox internet Subscription, go to Cox website and sign in to your account with your User ID and Password.
2, Select View Profile from the Top Navigation Profile.
3. Select Manage Sub–Accounts from the Account users tab.
4. Scroll to the bottom and click “I Want to Cancel”
5. Select “Continue to cancel” You will receive an email confirmation shortly after your cancellation. If you just want to modify your plan, you can also do so within the page. So, if you actually don’t want to cancel the subscription you can opt for a lower subscription price in the chatbox.
Click on “No need to chat, just cancel” when the box pops up.
How To Cancel Cox internet subscription by Phone
To cancel Cox internet subscription by phone, follow these instructions to cancel your Cox Communications internet subscription: Call customer service on (866) 961-0027. Provide the agent with your contact number and personal details. Request for your Internet service to be canceled.
I hope this article helped you?