Optimum Internet with its new package changes may force you to take into consideration canceling your Optimum Internet plan. If you wish to put a stop to Optimum internet services or want to subscribe to a lower plan, here’s everything you need to know to cancel your Optimum internet service. Many who use the same Optimum as you have tried to save money by buying plans for their phone, internet, and cable through one service, but at the end of it, the result is usually the same.
You should not be spending too much money on channels you don’t even a dime time to watch. Whatever your reason may be, there may come a time when you need to cancel internet and cable service.
Oftentimes there will be no option to cancel an Optimum account online and you’ll be forced to call a customer service hotline, at which point the department will do their very best to convince you not to leave their company. If you’re already frustrated with the service, arguing for an hour in order to get your service canceled you can do it yourself but what happens after you have unsubscribed?
Optimum Cancellation Fee
The good news is Optimum doesn’t have contracts or early termination fees, so you’re free to cancel anytime. However, there is a problem. That means you can cancel your service at any time without fees or penalties. Just send a message to Altice Mobile Expert when you are ready to cancel.
Optimum Communication will allow you to restart your account at any time. If you cancel the plan you can still watch for the balance of the month which you subscribed for, or for the remainder of your free trial period. You won’t be charged unless when you reactivate your account.
canceling an Optimum Internet plan is straightforward. You can easily cancel the subscription from any device, from a desktop or laptop computer, and apps. However, the app sometimes offers a limited view of your internet settings.
On the other hand, if you want to delete Optimum account online, the service provider in most cases allows you to delete your account but doesn’t allow you to delete your User ID. The easiest way to delete it is by calling Optimum Customer’s Support and going through the step-by-step process with a representative over the phone.
See Also: How To Use Optimum Email.
How to Cancel Optimum Internet Plan
You can cancel your Optimum Internet subscription in two ways, on Optimum website and by phone.
Optimum Internet cancellation Online
1. To cancel Optimum Internet plan online go to the Optimum website and sign in to your account with your User ID and Password.
2, Select View Profile from the Top Navigation Profile.
3. Select Manage Sub–Accounts from the Account users tab.
4. Scroll to the bottom and click “I Want to Cancel”
5. Select “Continue to cancel” You will receive an email confirmation shortly after your cancellation. If you just want to modify your plan, you can also do so within the page. So, if you actually don’t want to cancel the plan you can opt for a lower subscription price in the chatbox.
Click on “No need to chat, just cancel” when the box pops up.
I hope this article helped you?