Verizon Fios with its package changes may force you to take into consideration canceling your internet plan. If you wish to put a stop to Verizon Fios Internet services or want to subscribe to a lower plan, here’s everything you need to know to cancel your internet plan. Many who use the same Verizon Fios as you have tried to save money by buying plans for their phone, internet, and cable through one service, but at the end of it, the result is usually the same.
Verizon Fios, also marketed as Fios by Verizon, is a bundled Internet access, telephone, and television service that operates over a fiber-optic communications network with over 5 million customers in nine U.S. states. The name, Fios, is an acronym for Fiber Optic Service.
You should not be spending too much money on channels you don’t even a dime time to watch. Whatever your reason may be, there may come a time when you need to cancel internet and cable service. However, if you’ll be away anywhere from 30 days to 9 months, no need to cancel. You can suspend your Fios service instead.
Oftentimes there will be no option to cancel Verizon Fios Internet online and you’ll be forced to call a customer service hotline, at which point the department will do their very best to convince you not to leave their company. This the message I got from their website “We never want to see you go and would love the chance to convince you to stay. If you would like to talk to a customer service representative, please call Mon-Fri, 8:00 am-6:00 pm ET, at 844-837-2262”.
If you’re already frustrated with the service, arguing for an hour in order to get your service canceled you can do it yourself but what happens after you have to cancel the internet service?
Verizon Fios Cancellation Fee
If you cancel Verizon Fios while you are under contract, you may be charged an early termination fee. The early termination fee is prorated, which means that as more time passes, you will pay less to terminate the fee. Early termination fees can cost a maximum of $350 and decrease by $15 per month.
Verizon Fios will allow you to restart your account at any time. If you cancel the subscription you can still watch for the balance of the month which you subscribed for, or for the remainder of your free trial period. You won’t be charged unless when you reactivate your account.
Canceling Verizon Fios Internet is straightforward. You can easily cancel the subscription from any device, from a desktop or laptop computer, and apps. However, the app sometimes offers a limited view of your subscription settings.
Read Also: How To Use Verizon Fios Email.
On the other hand, if you want to delete your Verizon Fios account online, the service provider in most cases allows you to delete your account but doesn’t allow you to delete your User ID. The easiest way to delete it is by calling Verizon Fios Customer’s Support and going through the step-by-step process with a representative over the phone.
How to Cancel Verizon Fios Internet
You can cancel your Verizon Fios Internet in two ways, on Verizon Fios website (online) and by phone.
How To Cancel Verizon Fios Internet Online
1. To cancel Verizon Fios Internet online go to the Verizon Fios website and sign in to your account with your User ID and Password.
2, Select View Profile from the Top Navigation Profile.
3. Select Manage Sub–Accounts from the Account users tab.
4. Scroll to the bottom and click “I Want to Cancel”
5. Select “Continue to cancel” You will receive an email confirmation shortly after your cancellation. If you just want to modify your plan, you can also do so within the page. So, if you actually don’t want to cancel the subscription you can opt for a lower subscription price in the chatbox.
Click on “No need to chat, just cancel” when the box pops up.
How to Cancel Verizon Fios Internet by Phone
If you’d still like to cancel, give us a call Monday – Friday, 8:00 – 5:00 pm EST, at 1.844.837.2262. Remember to have your account information handy. Once your service is canceled, don’t forget to utilize My Verizon to check the status of your final bill, equipment return, and refunds, if applicable.
I hope this article helped you?