How to Login and Cancel Xoom Account – Delete my Account

Xoom is a Payment platform that allows you to send money to your friends and family around the world. With Xoom, you can securely transfer money online. It is used for both personal and commercial purposes.

E9et shows exactly how to cancel your Xoom account. Depending on your reasons for canceling your account, you might want to have things done as quickly as possible. The good thing is that Xoom allows you to cancel your account in a few simple steps.

Xoom’s website states that while your account is deleted, you won’t be able to use their services. However, the website retains limited information following account cancellation for lawful reasons, including for fraud prevention, accounting purposes, and enforcing their Terms of Use. This includes a device identifier, an email, and an IP address associated with the account.

Once you create a Xoom account and you’ve decided that you want to stop using it,  you can cancel your account in just a few clicks on the right buttons:

How to cancel your account on the website

The easiest way to achieve this is by logging into your Xoom account in a web browser either on desktop or mobile as all the options appear as soon as you log in.

Step 1: Visit the Xoom official page, which can be accessed by going to

Step 2: Login by entering your Xoom username and password on the login form.

Step 3: Scroll to the bottom of the page and select Settings

Step 4: Then click Account 

Step 5: Select Delete Account.

Step 6: Re-enter your username and password on the next page.

Step 7: Click on Continue.

Once you’ve done this, your Xoom account will be deactivated. Keep in mind that once you complete these steps, your Xoom account won’t cancel right away. It’ll be deactivated for few days, during which time you’ll have the option to reactivate your account before it’s permanently deleted. You’ll also receive an email to your contact address confirming the deactivation.

How to do I cancel my cancel account on the phone:

Step 1: Now, log in to your Xoom account using the mobile app.

Step 2: Click your profile Placeholder and select Settings from the menu.

Step 3: Below your username, select Account.

Step 4: Click Deactivate your Account.

Step 5: Read the messages and select Deactivate.

Step 6: You’ll be prompted to re-enter your password and then you can click deactivate button the last time after which you uninstall the app from your phone. Unfortunately, you can’t delete your account permanently from the Xoom app, you have to follow the steps above.

Contacting support

Another way to cancel your account is to contact Xoom support and if you want to get it done as soon as possible, you’re going to visit the support page. 

Step 1: Scroll to the Help & Support Centre by clicking on the Setting & Privacy.

Step 2: Then, select an option relating to account delete, tell them what your issue is by sending them a message saying “I want to cancel my Xoom account” and then press submit.

How to reactivate your Xoom account

Step 1: Go to the Xoom website on your Desktop, Android, iPhone, or iPad.

Step 2: Click Log In.

Step 3: Log in with your old Xoom username and password.

Step 4: Click Yes when Xoom asks if you’d like to reactivate your account.

Step 5: Click OK.

Step 6: Xoom will send you an email when your account has been reactivated. When it has been, Log In to the account.

If you want to permanently delete your account, then wait 30 days. After that time period, your account will be removed from the Xoom website and you’ll no longer be able to reactivate it back.

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