Qapital is a personal finance mobile app available for iOS and Android devices. Launched in 2013, and operating out of New York City, it is designed to motivate users to save money through gamification of their spending behavior.
E9et in this post shows exactly how to log in and delete your Qapital account. Depending on your reasons for deleting your account, you might want to have things done as quickly as possible. The good thing is that Qapital allows you to delete your account in a few simple steps.
Qapital’s website states that “While your account is deleted, you won’t be able to use their services. However, the website retains limited information following account deletion for lawful reasons, including for fraud prevention, accounting purposes, and enforcing their Terms of Use. This includes a device identifier, an email, and an IP address associated with the account.
Once you create a Qapital account and you’ve decided that you want to stop using it, you can delete your account in just a few clicks on the right buttons:
How to delete your account on the website:
The easiest way to achieve this is by logging into your Qapital account in a web browser either on desktop or mobile as all the options appear as soon as you log in.
Step 1: Visit the Qapital official page, which can be accessed by clicking here, Qapital.com
Step 2: Login by entering your username and password on the login form.
Step 3: Scroll to the bottom of the page and select Settings.
Step 4: Then click Account
Step 5: Select Delete Account.
Step 6: Re-enter your username and password on the next page.
Step 7: Click on Continue.
Once you’ve done this, your Qapital account and its subscription will be deactivated. Keep in mind that once you complete these steps, your Qapital account won’t be deleted right away. It’ll be deactivated for few days, during which time you’ll have the option to reactivate your account before it’s permanently deleted. You’ll also receive an email to your contact address confirming the deactivation.
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How to delete your account on the mobile App:
Step 1: Now, log in to your Qapital account using the mobile app.
Step 2: Click your profile Placeholder and select Settings from the menu.
Step 3: Below your username, select Account.
Step 4: Click Deactivate your Account.
Step 5: Read the messages and select Deactivate.
Step 6: You’ll be prompted to re-enter your password and then you can click deactivate button the last time after which you uninstall the app from your phone. Unfortunately, you can’t delete your account permanently from the Qapital app, you have to follow the steps above.
Contacting Support
Another way to delete your account is to contact Qapital support and if you want to get it done as soon as possible, you’re going to visit the support page.
Step 1: Scroll to the Help & Support Centre by clicking on the Setting & Privacy.
Step 2: Then, select an option relating to account delete, tell them what your issue is by sending them a message saying “I want to delete my Qapital account” and then press submit.
How to reactivate your Qapital account
Step 1: Go to the Qapital website on your Desktop, Android, iPhone, or iPad.
Step 2: Click Log In.
Step 3: Log in with your old Qapital username and password.
Step 4: Click Yes when Qapital asks if you’d like to reactivate your account.
Step 5:Click OK.
Step 6: Qapital will send you an email when your account has been reactivated. When it has been, Log In to the account.
If you want to permanently delete your Qapital account, then wait 30 days. After that time period, your account will be removed from the Qapital website and you’ll no longer be able to reactivate it back.
I hope this article helped you?