Yeah, it is quite disappointing when you are unable to log into your Sky email account because of sorts of strange reasons. You may experience this issue once in a while. The point is what to do or what steps to be taken in the event Sky email is not working. There are ways to access your account which are explained in this article and few tips to quickly fix the login problem.
Users of Sky’s broadband packages used to get a message Sky email address through Yahoo’s platform, but Sky stopped handling these out a few years back. Old users and Sky email holders, notwithstanding, can still access and make use of their email account. This sometimes causes a lot of stress for customers that use the broadband provider email accounts and those who want to use Sky account.
Sky Email Login
You can access your Sky email account by going to the sky.com website. When the page opens, you should see the “Sign in” button on the top right of the menu bar with a little pop-up under it. The pop-up bears a link that reads “Yahoo Mail Sign In”. Click on the link to go to the Sky email sign-in portal.
Where you do not you see that little popup on your screen, you can login Sky email using your Sky account. Who do you do? Go to the Sky account portal by clicking the ‘Sign in’ button on the right of the menu bar. Log into your email account with your Sky ID (email address or username), then click on your name or username on the top right side of the screen and select Yahoo Mail. This should take you to your sky email account page.
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If the sky Email account problem persists, you can go through the cause of the login issue we explained below and fix the problem.
Unable to access Sky Email account is one of the key issues that the users share with E9et. Therefore, we decided to share some important tips to fix the sky Email account problem manually. Just like why Can’t Log into Facebook they are a list of reasons you can’t access your Sky account
How to Fix Sky Email Not Working Problem
Sky Email account problem can come from a variety of sources, including the user side and the platform. If you can’t sign in to your email account, it’s possible the service is down or you’re making mistakes with your login details. It causes worries when you can’t get in to check for important emails, but most of the issues have a simple way of solving them.
To check why your Sky Email is not working after trying the above steps, you can try these several solutions.
- Check if Service is Down
Where the sky Email account is having service problems, no user can log in anywhere. So, if you’ve tried several times with no success, your first step should be to examine Sky webmail status on a website like “Is It Down Right Now”. This site has helped me several times that had a login problem. So, if it’s Sky issue, the only option is to wait and keep checking back until the service restored.
2. Check your Caps Lock
This may sound funny, but it happens sometimes that you mistakenly put on your Caps Lock when it’s not necessary. Your sky Email password is case-sensitive, so if Caps Lock is on, whatever you type won’t work. Try to sign in again and check the indicators on your keyboard to make sure you’re typing the right password. You can write it out on a notepad.
3. Reset your password
Sometimes it happens that you are sure of the sky Email login credentials, but they still don’t work. You can fix the problem by resetting your password. Once you change the password, you can successfully login to your Sky Email account.
4. Clear your browser’s cookies
Sometimes, the tips of browsing history saved on your browser can affect its functionality. Clear out those cached data from the preferences menu to see if that solves the problem
5. Try a different browser
Some programs don’t necessarily handle opening the same site the same way, and its possible sky has made some updates or changes behind the scenes that make it function better on some browsers than others. Recently I was at a halt with one of accounts not knowing that the problem is caused by the Explorer I was using. It’s recommended you use another browser to access your sky Email account for the main time.
Sky account Users Customer Service Center
Where the above tips and suggestions do not work out, you can use Sky customer service Helpline which is designed to help Sky users to solve their problem. So if your issue can’t be fixed online, Sky Help guides will direct you to the best contact option to reach them, Live Chat, Facebook Messenger, SMS, email or by phone
Note that in response to containing the Covid-19 virus, sky agents may not be accessible at the time you call, it’s suggested you check the Help guide before you contact the Customer Service Center.