Foodpanda is a platform where you can buy things online. When you want to make a purchase from the comfort of your living room, this comes in handy. While you explore Foodpanda, it keeps a record of your purchases and orders.
You may want to delete your Foodpanda order history for a variety of reasons. Perhaps you want to conceal a one-time purchase from your history so that a birthday gift remains a surprise.
Whatever the reason, here will explain all you need to know on how to delete or hide your Foodpanda orders or purchases history. It’s straightforward to delete or hide any or all of your Foodpanda order history if you wish to keep your Foodpanda activity hidden.
Many consumers want to remove or archive their Foodpanda order history for a variety of reasons. It’s possible that they don’t want a third party to see what they’re buying.
Perhaps you want to hide an occasional purchase from your history so that a birthday gift remains a surprise, or perhaps you buy something you don’t want others to see when they use your account. Alternatively, you may wish to keep your personal purchases hidden from your spouse.
As you keep on reading, you’ll discover whether you can truly delete or, better yet, hide your order history.
Can Someone Delete Order History on Foodpanda?
To be honest with you, there is no way to delete your order history permanently. Even if you delete your account, Foodpanda will keep a record of everything you’ve bought. You do, however, have a way to come out of this.
By archiving your purchases and orders history, you can keep it hidden from others.
How to Hide Order History on Foodpanda
It’s simple to hide or delete any or all of your Foodpanda order history if you wish to keep your Foodpanda activity hidden.
If you are using a desktop or the mobile app, here’s how to hide your Foodpanda order history.
Hide Foodpanda Order History on Desktop
- Sign in to your Foodpanda account by going to the Foodpanda website in your browser.
- In the upper right corner of the screen, select “Returns and Orders.”
- You’ll find a list of the items you’ve ordered in the last three months here. After you’ve located the order you want to hide or remove, click “View Order Details.”
- To hide it, click “Archive Order.” Note that you’ll still be able to see them in your account’s “Archived Orders” area.
- If the item you’re looking for isn’t available for your selected months, modify the setting to show orders from a different time period.
How to Delete/Hide Order History on Foodpanda App
- Log into the Foodpanda app on your smartphone or tablet.
- Scroll to “Your Orders” and find the item you wish to hide.
- To hide it, tap “View Order Details” and then “Archive Order.”
Remember that none of the orders you hide from your account will be completely deleted. You may still see them by going to your account page and selecting Ordering and Shopping Preferences and Archived Orders from the menu.
By selecting the “Unarchive Order” button next to the product, you will be able to examine all of your previously hidden orders and, if you want, return them to the main list.
Use Incognito Mode When Browsing Foodpanda
You’ve definitely noticed that when you browse Foodpanda, the site retains your browsing history and suggests additional things based on your previous searches.
If you’re the only one who uses your account, this can be useful. However, if you use a shared account to shop for a gift or other private purchase, your browser history will reveal your secret to anybody who logs in.
Using an incognito or private browser window is one of the simplest ways to hide your browsing. There is nothing you do will be saved in this manner.
However, if you’ve already accumulated browsing history on Foodpanda, there is still a way to clear your data:
- Go to Foodpanda and sign in using your account information.
- In the top left corner of your screen, select “Browsing History.”
- To remove a specific item from your browser history, select “remove from view” beneath the product.
- Alternatively, select the “Manage History” menu and click “Remove all things from view” to erase the entire list.
- Put the slider next to “Turn Browsing History on/off” in the “off” position if you don’t want Foodpanda to collect your browsing history.
Foodpanda Customer Service
You can contact Foodpanda’s customer service team through the website and for basic issues, Foodpanda’s customer service page has helpful FAQs and support articles. For complicated problems, you can email Foodpanda directly at support@foodpanda.com or on the Facebook page, https://www.facebook.com/lifeatfoodpanda.
To chat with a customer service representative, visit Foodpanda press and select Get in in touch with our press team.
How to Chat on Foodpanda
To start Foodpanda live chat:
1. Log in to your account and open your ongoing order tracking page.
2. Tap on “Help” in the top right corner.
3. After that, the Help Center page will come up.
4. Select an option that is relatable to the issue you have faced.
5. After choosing the option you will find the “Start a chat” option.
And although Foodpanda often makes contacting them difficult, there are a variety of ways to use their customer service tools. And a few of them even let you talk to a real person. Foodpanda’s Customer Service Help page.
The quickest way to get help with a Foodpanda order or account is to visit the Customer Service page.
The majority of your questions and issues can probably be solved through this page alone. If you need help tracking down an order that hasn’t arrived, starting a refund, managing details on your account, or troubleshooting devices, check out the page’s help articles
How to Check Foodpanda Wallet
1. Click on the menu icon in the top left corner of your Foodpanda app.
2. Click on the Pandapay logo, which will direct you to your wallet.
3. Scroll down to view transaction history.
4. You can tap on any transaction to view a detailed summary.
To place an order from Foodpanda navigate to “VIEW YOUR CART”. If you have a balance in your Pandapay, then Pandapay will automatically be set as your method of payment. Make sure that you are paying for an order with Pandapay, Click on “Payment Methods” and ensure “Use my balance for this order”.
How to Contact Foodpanda Rider
Just in case you need something from your rider, here’s a quick way to contact your driver.
The contact can be accessible when you access your booking history. A call button will be available for you to contact your driver.
The call button in your app is available on the app. Should you need to contact the driver for any reason, you may reach our Help Center which is also accessible via your Foodpanda App.
Since you can only call the Foodpanda driver via the same phone number that you’ve registered with Foodpanda, this feature (for the time being) does not resolve lost handphones. As such, lost phones must be reported to our Help Centre for immediate resolution.
Foodpanda Order Number
To check your Foodpanda order number, simply tap onto the “Activity tab” at the bottom of your Foodpanda app’s homepage to view your order status.
Note: For any issues with your order, such as missing/incorrect, food arrived in a poor condition, etc, kindly report the issue within 8 hours from the time your order has been completed.
Conclusion
That’s it on how to delete or hide order history on Foodpanda from those who share the same account or device with you.