GoTV login is usually done by entering your username and password. The login page gives the users access and more control over their cable TV profile information. If you’re reading this article, chances are you have GoTV account and want to learn how to access the account.
You can login to GoTV as long as you have your username, phone number and email address associated with the account. If you lose or forget your password, you can request a password reset on the forgot password page.
How to Login to GoTV Account
1. Download and install the MyGotv App from the play store or Appstore.
2. Launch the MyGotv App on your Smartphone.
3. Select your “Country.”
4. Enter your “Surname, or Mobile phone number” link to your Gotv account.
5. Input your IUC or smartcard number.
6. Make sure you have entered the correct details.
7. Tap on “Login” to sign in to your Gotv account.
Why Can’t I Login to My GoTV Account?
If you have GoTV login problem, GoTV makes sure that you’re entering your GoTV username and password correctly, especially if it contains mixed characters.
If you can’t access your phone or email, you won’t be able to recover your password and may need to sign up for a new account.
You can also find your GoTV login credentials if it has been a while since you accessed it and cannot remember your email or password.
Here is how to find your password and username on the Chrome browser. For this to work make sure you turned on Syncing to your Gmail.
How to Find Your GoTV Password on Chrome
1. Open your Phone and tap on “Settings”.
2. Scroll down and tap on “Google”.
3. Then, find the Security tab.
4. Scroll down and tap on Password Manager.
5. Now, click on “GoTV” and unlock your device.
6. Then, you can see your GoTV password by tapping on the “eye” icon.
How to Reset Your GoTV Password
To reset the GoTV account password you need a valid and up-to-date email address to have access to the reset link. While you can change your password, keeping your login detail up to date simplifies resetting your account or password:
1. Go to GoTV login page and click “Forgot password”?
2. Enter your email address or GoTV username.
3. Choose the email address where you want to receive the password reset email. It must be the email associated with the account you want to reset.
4. Check your email inbox. GoTV will immediately send a message to your email address. The email will include a code that will be valid for 60 minutes.
6. Enter this code into the text field on the password reset page and click “Submit”.
7. When prompted, create a new password.
Note: Resetting your password will log you out of all your active GoTV sessions.
If you’re experiencing difficulties logging in, your web browser’s cache and cookies may need to be cleared or troubleshoot the error.
How to Troubleshoot GoTV Login Problem
GoTV isn’t working, maybe it’s a site-wide issue. You could try to use GoTV using another browser or device, and see if it’s working elsewhere. Otherwise, you can check on a website like Down Detector, which will let you know if there’s a problem with GoTV.
Troubleshooting GoTV login errors:
1. Refresh the page.
2. Close the page and reopen it.
3. Clear your cache by going to your browser settings.
4. Delete and re-install the app.
5. Restart your device.
6. Make sure that you’re connected to a reliable data or Wi-Fi network.
7. Disable any VPNs or tracker-blocking extensions you’re using, then try to connect to GoTV again without them.
Check also that GoTV has disabled the account, and if it does, there is no way to reset your password. The only thing you can do is to create a new one and hope that the old one doesn’t come back.
If you already tried all the methods above and you still can’t access your profile, contact GoTV support or troubleshoot the error.
Conclusion
You can log in with any email that’s listed on your GoTV and if you’ve forgotten your password, you can use the Forgot Password link to reset the password. Once you’ve logged into GoTV, you can save your account information and log in faster the next time.