How to Cancel Kilimall Order or Delete History

Kilimall allows you to place an order or make immediate purchases online. When you want to make a purchase from the comfort of your living room, this comes in handy. You can cancel Kilimall order from the “Your Orders” page of your account but you can’t cancel the order if the item has already shipped. 

Also, while you perform transactions on Kilimall, it keeps a record and history of your purchases and orders so you could track, check or cancel them. If your cancellation request is denied, you can always try returning the item once it arrives, which is allowed in most cases.

If you’ve ever shopped on Kilimall and found yourself filling your cart with stuff you don’t really need but can’t pass up at such a good price, you can cancel it. That is what happens when the customers realize they don’t really need any of the stuff they ordered after all.

How to Cancel Order on Kilimall

If your order hasn’t yet shipped and you placed the order pretty recently, within the past few hours, or up to 24 hours, depending on your chosen shipping speed you may be able to cancel your order before it is sent for delivery.

To cancel an order on Kilimall website or mobile app:

1. Go to the Kilimall website or open the app and log in to your account.

2. Click “Returns & Orders” in the top-right corner of the homepage.

3. On the “Your Orders” page, find the order you want to cancel. Click the option to the right of the item that says “Cancel items.”

4. You may be told that your cancellation isn’t certain, but there’s still no bad thing in trying. Scroll down and select your cancellation reason from the drop-down menu. 

5. Then, Under “Cancel Item” on the right side, make sure the box next to the correct item is checked. Then, click “Cancel selected items” at the bottom-right of the screen

6. From there, you’ll be sent to a confirmation screen and an email will be sent to you about your cancellation request. You’ll receive another email when it’s processed whether or not your order could be successfully canceled.

After you cancel your Kilimall order, you also may want to check or delete your order history for a variety of reasons. Perhaps you want to know the status or conceal a one-time purchase from the view of others.

How to Track Kilimall Order

To track your orders on Kilimall, you need to find the tracking number assigned to your parcel on the order page. If you have your tracking number:

1. Visit the Kilimall website and log in to your account and locate the item in your order history.

2. Find the order you’d like to track and click “Order Details”.

3. Click Item Details to view the item’s estimated delivery date range and tracking history.

4. You can also enter the tracking and your postal number on the tracking page to check the delivery time.

You can also call the phone number of the postal agency to find out when your items will arrive at your destination. Meanwhile, there are many online platforms that provide tracking services, you might use any of them to track your Kilimall orders. 

Note that depending on the shipping method used by Kilimall, there may be limited tracking information available.

How Long Does Kilimall Take to Ship an Order?

As with all shipping methods, Kilimall delivery time may vary depending on a range of factors including unforeseen delays, local holidays, processing complications, adverse weather conditions, and so on. 

However, Kilimall postal/shipping services seem to be faster and the orders will arrive faster in places where the postal service is good and where people already order a lot from the same location.

How to Check Kilimall Tracking Number

The tracking number is a special set of numbers that provides the details of your items on shipment. With the number, you can identify who your postal agents are and when your order will get to you. It is the details Kilimall provides to help you track your order on the tracking page. Below is how to check your tracking number:

1. Log into your account.

2. Click on “My Orders”.

3. In “My Orders”, you will be able to get an overview of your order history and its status.

4. Click “View Details” for more

5. If your order is “Shipped”, select “Track” to check the current status of your package.

You will then be taken to an overview of your recent shipping history of your package.

Here is all you need to know on how to check and delete or hide your Kilimall orders or purchase history. It’s straightforward to find or delete any or all of your order history if you wish to keep your Kilimall transaction activities hidden.

How to Check Order History on Kilimall

1. Go to Kilimall website and log in to your account.

2. Tap “Account & Lists” on the top right.

3. Choose “Download order reports” under the “Ordering and shopping preferences” section.

4. Select a report type: “Items” is default and shows all shipments, but use the drop-down to switch to “refunds” or “returns.”

5. Select a start and end date.

6. Tap “Request report.”

Kilimall will begin processing your report. It should only take a couple of seconds but might take longer if you’re trying to process everything you’ve ever ordered and you use Kilimall a lot.

Kilimall’s Order History tool, which provides all of this information, can also be used to see all of the orders you’ve canceled and the refunds you’ve received. Also, you can sort by date, so you can split up orders by year or month or just look at specific days.

As you keep on reading, you’ll discover whether you can truly delete or, better yet, hide your order history.

Can Someone Delete Order History on Kilimall?

To be honest with you, there is no way to delete your order history permanently. Even if you delete your account, Kilimall will keep a record of everything you’ve bought.

You do, however, have a way to come out of this. By archiving your purchases and orders history, you can keep it hidden from others.

How to Hide Order/Purchase History on Kilimall

Just like canceling your order, it’s simple to hide or delete any or all of your Kilimall order history if you wish to keep your Kilimall activity hidden.

If you are using a desktop or the mobile app, here’s how to hide your Kilimall order history.

Hide Kilimall Order History on Desktop

1. Sign in to your Kilimall account by going to the Kilimall website in your browser.
2. In the upper right corner of the screen, select My Orders.
3. You’ll find a list of the items you’ve ordered in the last three months here. After you’ve located the order you want to hide or remove, click View Order Details.
4. To hide it, click Archive Order.  Note that you’ll still be able to see them in your account’s Archived Orders area.
5. If the item you’re looking for isn’t available for your selected months, modify the setting to show orders from a different time period.

How to Delete/Hide Order History on Kilimall App

1. Log in to the Kilimall app on your smartphone or tablet.
2. Scroll to Your Orders and find the item you wish to hide.
3. To hide it, tap “View Order Details” and then Archive Order.

Remember that none of the orders you hide from your account will be completely deleted. You may still see them by going to your account page and selecting Ordering and Preferences and Archived Orders from the menu.

By selecting the Unarchive Order button next to the product, you will be able to examine all of your previously hidden orders and, if you want, return them to the main list.

Use Incognito Mode When Browsing Kilimall

You’ve definitely noticed that when you browse Kilimall, the site retains your browsing history and suggests additional things based on your previous searches.

If you’re the only one who uses your account, this can be useful. However, if you use a shared account to make orders or other private purchases, your browser history will reveal your secret to anybody who logs in.

Using an incognito or private browser window is one of the simplest ways to hide your browsing. There is nothing you do that will be saved in this manner.

However, if you’ve already accumulated browsing history on Kilimall, there is still a way to clear your data:

How toDelete Search History on Kilimall?

1. Go to Kilimall and sign in using your account information.
2. In the top left corner of your screen, select Browsing History.
3. To remove a specific item from your browser history, select “remove from view” beneath the product.
4. Alternatively, select the Manage History menu and click Remove all things from view to erase the entire list.
5. Put the slider next to “Turn Browsing History on/off” in the off position if you don’t want Kilimall to collect your browsing history.

To download your Kilimall order history, go to the Kilimall History Reports page and log into your account if prompted to generate reports. If you have Kilimall account, you can get insights into your orders and spending.

If you want to cancel Kilimall order, log in to Kilimall, go to your Your Orders, select the order, then select Return > Cancel items.

That’s it on how to cancel, check and delete order history on Kilimall. You can also check your order status to know if it is in transit.