Dji Fly allows you to delete your account permanently from the site. Sometimes all you have to do is to send them an email. And once your request is successful your settings, device data, and location data in Dji Fly’s main user database will be removed. However, Dji Fly may retain some of your personal data for certain legal, security, and other needs.
The procedure for deleting your Dji Fly is slightly different depending on the method you choose. You can cancel your Dji Fly from the account settings, or by sending a request that your account should be deleted to Dji Fly Help Center.
How to Delete Your Dji Fly Account
There are two simple ways to delete Dji Fly: through your account settings and by sending a deletion request through Dji Fly Help Center.
Delete Dji Fly From Your Account Settings
1. Log in to your Dji Fly.
2. From the main page, select Settings & Privacy.
3. Select Delete your account.
4. Read through the information and click Delete.
5. Then, click Delete once again.
Your account will be closed and your personal data will be permanently removed following the expiration of legal and compliance record-keeping obligations that require Dji Fly to maintain certain data for limited periods of time.
How to Send Account Deletion Request to Dji Fly
If you can’t find the delete option from the settings, you can also close the account by sending a request that your account should be canceled via the Dji Fly support link.
Those who forgot their login details can also send an account deletion message to the support.
1. Go to Dji Fly Help Center,
2. Select the topic that best describes your issue, then you’ll fill out a form with your specific details.
3. Search for “delete account”.
4. You will be directed to a link that will let you send a deletion request to Dji Fly.
5. Once Dji Fly receive the request, you’ll receive an automated message with how long it will take them before deleting the account.
You can also send an email to Dji Fly Customers Support.
How to Cancel Dji Fly Without Password
All you need for this method is a friend who has Dji Fly account and is willing to lend you their devices just for a few minutes to contact Dji Fly support.
1. Log into your friend’s account and navigate to Dji Fly’s support & request page.
2. Request Dji Fly to terminate or delete your account under the Report option.
3. Provide the details of your previous account like your account ID to prove that the account was yours.
4. When done with this, don’t forget to confirm your request for account deletion.
Conclusion
Deleting your Dji Fly account is permanent and once you complete the steps above you’ll be signed out of your account. You should receive an email saying your account has been deleted. If you ever want to reactivate the account, you just have to open the Dji Fly website and log in back. Your account will reactivate and you’ll retain all your data.