How to Delete Muzmatch Account and Cancel its Subscription

Muzmatch is the first global matchmaking app for Muslims. It was founded by 34-year-old Shahzad Younas, a former Morgan Stanley banker. It is a FREE Muslim dating and marriage website with single Muslims looking for serious relationships The Muzmatch app has over 5 million users.

Muzmatch deletion is done on Muzmatch website after you have logged in to your account. It is from your profile page that you’ll find setting option from where you can delete or deactivate your account. You can also close Muzmatch without password or logging in.

We’ll show you exactly how to delete Muzmatch even when you can’t remember your password. Depending on your reasons why you want to delete your account, Muzmatch allows you to cancel your account on its platform.

However, Muzmatch does state that while your account is canceled, you won’t be able to use their services. In addition, it retains limited information following your account deletion for lawful reasons, including for fraud prevention, and enforcing their Terms of Use. This includes a device identifier, an email, and an IP address associated with the account.

What Happens when you delete Muzmatch account?

To request that your Muzmatch account be permanently deleted expresses your intention to fully remove both your user account and any existing information relevant to your user account. This cannot be undone, and Muzmatch won’t be able to recover any of your data including your saved lists and email alerts in the future.

How to delete Muzmatch account

Once you have created Muzmatch account and you’ve decided that you want to stop using it, you can delete it with just a click but you have to be logged in to be able to do this. There are different ways to delete your account:

How to delete Muzmatch account without password

Usually, you would have to be signed in to your account in order to be able to delete your Muzmatch account. Since you cannot remember your password and have tried everything but still couldn’t find the password you will have to try something different. 

If you are locked out of your Muzmatch account and want the account deleted forever, there is something you can do but you’ll need to follow these specific steps to do so. There are three ways you can delete your account without password:

Method 1: Resetting your Muzmatch password

  1. Open the Muzmatch web page on your preferred device
  2. Click the “forgotten password” tab on the login screen.
  3. Click the “Username” or “email” field and enter the email address you used to create your account.
  4. Select the “Send email” so as to receive a link to create a new password.
  5. Log in to your email and click on the link sent to you by Muzmatch to create a new password.

Once you are logged in to your Muzmatch, here is what you should do:

  1. Go to Settings on your dashboard
  2. Select “Delete Account” option
  3. Select one of the options from the drop-down menu containing why you want to delete your account.
  4. Once you have selected a reason, a “Delete Account” tab will appear. Click on it and successfully delete your account.

Method 2: By contacting Muzmatch support

Another way you can delete your profile account without password or logging in is to contact Muzmatch support and if you want to get it done as soon as possible, you’re going to visit the support page. 

  1. Go to Muzmatch Support in a web browser. If you don’t know your username and password, you’ll need to fill out an online form stating why your account should be deleted.
  2. There are a few options you can choose from as to why you think your account should be deleted. If you have forgotten the password or the username, select that option in the menu.
  3. Fill out the rest of the form with your name, email address, age, and the username of the account. You can also fill out a comment box in the bottom section of the form with any details you might want to add about the account.
  4. Send in your form, then wait for an email response from Muzmatch.

Method 3: Delete Muzmatch account by email

Another method you can delete your Muzmatch account without logging or using the password is to send an email that you want to close your account to Muzmatch, here is how you can achieve that:

  1. Scroll to the “Help & Support Centre” and you’ll see the support email address.
  2. Then, write a message telling them what your issue is and why you want to delete your account.
  3. Then press “Send”.

How to delete Muzmatch account on the website

The easiest way to achieve this is by logging into the account in a web browser either on desktop or mobile as all the options appear as soon as you log in.

  1. Visit Muzmatch’s official website page.
  2. Log in by entering your username and password on the login form.
  3. Scroll to the bottom of the page and select “Settings”
  4. Then click “Account”
  5. Select the “Delete Account” option
  6. Re-enter your username and password on the next page.
  7. Click on “Continue”

Once you’ve done this, your Muzmatch account will be deactivated. Keep in mind that once you complete these steps, your account won’t be deleted right away. It’ll be deactivated for a few days, during which time you’ll have the option to reactivate the account before it’s permanently deleted. You’ll also receive an email to your contact address confirming the deactivation.

Delete Muzmatch account on phone

  1. Now, log in to your Muzmatch using the mobile app.
  2. Click your profile Placeholder and select “Settings” from the menu.
  3. Below your username, select “Account”
  4. Click “Deactivate your Account”
  5. Read the messages and select Deactivate.
  6. You’ll be prompted to re-enter your password and then you can click the deactivate button the last time after which you uninstall the app from your phone. 

Unfortunately, you can’t delete your account permanently from the Muzmatch app, you have to follow the steps above to delete it from the website.

How to find Muzmatch account linked to your email

Here’s is the process you’ll use:

  1. Log in to your email address.
  2. Scroll to “Manage third-party access” and click on it.
  3. You will see a list of accounts linked to your email, including Muzmatch, remove it, and the account will be deleted.

You can also search your emails linked with account creation, compile a list of these sites and disconnect them from your email.

Muzmatch disabled

There are many reasons which may cause Muzmatch to delete your account without your knowledge such as if there is any “suspicious” activity with your account. Reactivating a self-deactivated Muzmatch is as simple as logging back into your account. If you’ve previously deleted the account, it can’t be recovered. If your account was deactivated involuntarily by Muzmatch.

So, if your Muzmatch profile is disabled and you want to re-enable, just contact the customer service or send them an email requesting that your account be reactivated. 

How to deactivate Muzmatch account

Deactivation can be undone at any time, but account deletion is much more permanent.

Note that once you deactivate your Muzmatch account here, it’ll be deactivated on every device. If you’re just looking to get Muzmatch off permanently, consider deleting the account instead. 

  1. Open the Muzmatch app on your device and tap the menu icon in the corner
  2. Scroll down and tap Settings & Privacy
  3. You’ll now have to navigate to Delete account. .
  4. Tap Delete Account , and then Continue to Account Deactivation at the bottom of the screen. 
  5. Optionally, give the reason you’re deactivating your account and tap Continue , then enter your password.

You’ll be logged out of your account, and you should receive an email saying your account has been deactivated. If you ever want to reactivate the account, you just have to open Muzmatch and log back in. Your account will be restored right away.

If you want to permanently delete your Muzmatch account, then wait 30 days. After that time period, your account will be removed from the website and you’ll no longer be able to reactivate it back.

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