Aepl Online Shopping and Order Return

Aepl allows you to place an order for a purchase of items on its website. Meanwhile, making a purchase with the remorse that follows after making a wrong or accidental purchase is not new to online shopping sites. If you’re regretting an order or purchase you recently made on Aepl you can usually cancel and return it and get your money back. However, there are some policies for Aepl returns and orders cancellation. 

This article teaches you about Aepl order return online, and how to cancel your orders. We cover situations where you buy an item by mistake and immediately want to cancel, as well as situations where the item has already been shipped or received and your legal right to return the item.

There are lots of reasons why people love using Aepl, one of these reasons is the Aepl returns and refund policy. What does this mean? It means that Aepl has a policy that allows you to cancel or return products you bought and get your refund if they do not meet up with your intended goals.

When You Can Return Aepl Order

Aepl Online Shopping

You can return an item you’ve ordered as long as your return meets certain requirements. Aepl lets you process returns from the “Your Orders” section of the website or mobile app, or from the Online Returns Center, and in most cases, you need to process your return within 30 days. 

Aepl makes it easy to order any kind of item with just a couple of clicks. But, if you’ve ever ordered or received Aepl item that didn’t work out, you can just as easily return or cancel it if the item has not been confirmed.

Just as mentioned above, you can return products you’ve ordered online on Aepl from the “Your Orders” page on the website or mobile app. To return an item you sent to another person, you’ve received from Aepl, you’ll need to go to the Online Returns Center and enter the order number from your gift receipt.

Remember that if you return/cancel too many products too often, Aepl may ban you from shopping with them. It’s rare, but it happens, and the usual cause of Aepl ban is serial purchase returns.

How to Return Order on Aepl

If your purchased item is qualified for a return, you’ll begin the return process by logging into your account on the Aepl website or opening the Shopping mobile app, you can navigate directly to the Returns Center, or start from the homepage.

1. On the Aepl website homepage, click “Returns & Orders” in the top-right corner. On the Aepl Shopping mobile app, click the three horizontal lines.

2. You’ll be taken to a page that displays all your past orders. On a computer, click the “Return or replace products” button to the right of the order. On the mobile app, tap the arrow button, then tap “Return or replace products.”

3. On the next screen, check the box next to the item(s) you want to return. Choose a response in the drop-down under “Why are you returning this?” Depending on which return reason you choose, you may be required to enter additional information in a text box that appears.

Remember: If you choose an option that puts the error for your return on Aepl, like “Wrong item was sent,” your return will be free of charge. If the error was yours, you’ll pay for return shipping.

4. Tap the “Continue” button. On the next screen, you may be given the option to exchange your item for another, or the option to have the cash refunded directly to you.

5. Make your choice, then click the “Continue” button. You may be prompted to print a return label. You’ll also need to choose whether you want to drop your re-packaged return at a pickup location.

Once the item is in the condition you bought it, Aepl accepts your return and refunds you the purchase price of the item.

However, Aepl lets you process and return items you purchase from them and get a refund, but you need to follow the procedures, make sure the item (s) is in the condition you received it else your returns will be rejected without refund.

What is the return policy of Aepl?

The cancellation policy outlined suggests that upon completing a transaction, the user is entering into a legally binding agreement with the platform. Generally, cancellation is allowed unless specified otherwise on the platform. The platform retains discretion in approving cancellation requests and may require additional details. After receiving the product or service, users can request a replacement or refund only if it doesn’t match the description on the platform. Refund requests must be submitted within a specified timeframe, and the platform will determine eligibility based on the provided information. Additional details may be requested before approving requests.

How to Cancel Order on Aepl Before it is Shipped

  1. Go to the Aepl website where you place the order, you are now redirected to the homepage
  2. Log in to your Aepl account.
  3. Click on My Account and select My Orders from the menu.
  4. Tap on View Order button, this will show the details of the order
  5. Click on the Cancel Order button.

From here, your request to cancel your order will be sent to Aepl and a message that your cancellation request has been received will be delivered to your email.

Cancel Aepl Order After Shipping

Unfortunately, you cannot cancel Aepl orders that have already entered the shipping process. However, Aepl does offer the chance to return or replace the item. If the product ships, you can refuse or return your packing using the Online Returns Center.

It’s difficult to say what exactly determines whether Aepl will accept the request, although it depends mostly on just how close an item is to being shipped.

Therefore, try to cancel your order as soon as possible. Your best bet for full cancellation and refund is to catch it before it ships.

How to Check Aepl Order Status

You can view your order details on the app and website, through the Your Orders section in the menu.

To view your order details:

  1. Tap Your Orders in the app menu.
  2. Click on the open or completed order that you need the details for.
  3. Tap on Order Details to get all the necessary details.

How to Get a Refund From Aepl

Aepl refund is the money you receive after your cancellation order has been successfully processed. However, before you make a request for your refund ensure the product is unused and in original condition. Also, you have to include the invoice, price tags, and original packaging when returning the product.

When You Can Make Aepl Refund Request

Aepl order cancellation is not what you would request without having a good reason. Here are when you can cancel your order:

  1. When the product gets damaged during transit
  2. The wrong product is delivered to you
  3. Replacement products cannot be provided on request
  4. Cancellation occurs before the product is marked Ready to ship
  5. Product quantity delivered differs from the quantity you ordered.

Outside these, your request to cancel your order may be rejected. This takes us to when you cannot cancel Aepl order after payment.

When You Cannot Make Refund Request

You cannot ask for a refund if:

  1. The time frame allowable by Aepl for the request has ended
  2. The product is damaged due to your misuse
  3. If any  of the product parts goes missing after delivery
  4. There is no photographic evidence of the damage or wrong delivery
  5. Defect/damage in the product is covered under the warranty of the manufacturer.

General Right to Cancel an Order:

In most countries like the UK, USA, Canada, Australia, customers have up to 14 days from the day of placing such an order to cancel it. And under the Consumer Rights Act, the default period for delivery is 30 days. If Aepl doesn’t deliver the product within the time frame agreed or by this 30-day period, you have the right to cancel your order and receive a full refund.

Apart from this, you will usually be given an estimated delivery date or time period when you order something from Aepl. You have to check your order details to see what this is and when you can return the order.

Meanwhile, Aepl says it will take 24 hours to process your cancellation request and initiate a refund and that they will inform you of the status through your email, you also have a limited number of days to return your Aepl order, either online or offline. 

Aepl Online Shopping Tracking

With Aepl tracking number, you can track your order online. After paying, Aepl packages your orders for transportation and hands them over to the postal company. Your orders are delivered using the method you choose after payment. And when your item is sent to the postal service, it is assigned a unique numeric or alphanumeric tracking number.

How to Track Aepl Order

On the Web

1. Visit the Aepl website and log in to your account and locate the item in your order history.

2. Find the order you’d like to track and click “Order Details”.

3. Click Item Details to view the item’s estimated delivery date range and tracking history.

4. You can also enter the tracking and your postal number on the tracking page to check the delivery time.

You can also call the phone number of the postal agency to find out when your items will arrive at your destination. Meanwhile, there are many online platforms that provide tracking services, you might use any of them to track your Aepl orders.

On the App

1. Open the app on your phone and tap on the individual item in your order history.

2. Tap “View under the individual items you’d like to track.

3. From there, you’ll be able to see your order’s estimated delivery date range and tracking history. 

Note that depending on the shipping method used by Aepl, there may be limited tracking information available.

How Long Does Aepl Take to Ship an Order?

As with all shipping methods, Aepl delivery time may vary depending on a range of factors including unforeseen delays, local holidays, processing complications, adverse weather conditions, and so on. However, Aepl postal/shipping services seem to be faster and the orders will arrive faster in places where the postal service is good and where people already order a lot from the same location.

How to Check Aepl Tracking Number

The tracking number is a special set of numbers that provides the details of your items on shipment. With the number, you can identify who your postal agents are and when your order will get to you. It is the details Aepl provides to help you track your order on the tracking page. Below is how to check your tracking number:

1. Log into your account.

2. Click on “My Orders”.

3. In “My Orders”, you will be able to get an overview of your order history and its status.

4. Click “View Details” for more

5. If your order is “Shipped”, select “Track” to check the current status of your package.

You will then be taken to an overview of the recent shipping history of your package.

Aepl Delivery How to Check

You can always find the option to change your delivery address on the order page on the Aepl website. If the item is being delivered by a third-party service and has not been confirmed, you’ll need to cancel the order and place it again with the correct address

How to Change Delivery Address on Aepl Order

To change your order address on Desktop:

1. Open the Aepl website in a browser on your Mac or PC and make sure you’re logged in to your account.

2. Click “Accounts in the upper-right corner of the page.

3. In the Ordering and shopping preferences section, click “Your address.

4. On the Your address page, you can customize your address book:

5. In order to add a new address, click “Add Address” and enter the details.

  • To delete an address, find the unwanted address and click Remove.
  • To change or modify to a new address, find the address and click “Edit”, then make any changes.
  • To change your primary address, find the address you want to use and select Set as Primary.

A confirmation message will be displayed to confirm that the change has been successful.

On Aepl  App:

1. Open the Aepl app on your mobile device.

2. Tap the three-line icon and then tap Account.

3. In the Account settings section, tap “Your address”. Here you can add, remove, and modify your delivery address:

  • To add a new address, click Add a new Address and enter the details.
  • To delete an address, find the unwanted address and click “Remove”.
  • To update or modify an address, find the address and click “Edit, then make any changes.
  • To change your default address, find the address you want to use, tap Edit, and choose to make this your default address.

That is it on how to change and manage the delivery address of your Aepl purchase order.

Note: If your order is being delivered by Aepl’s own Logistics then you can change your delivery address any time between when you place the order so long the order has not been confirmed. It is unfortunate that once your package hits the road, it becomes too late to change even if it is Aepl logistics.

Aepl Online Shopping Customer Care Number

Aepl did not place its phone number on its website and this makes it difficult for the customer to talk to the agents on phone. You can contact Aepl Online Shopping using the Aepl official email and office Addresses below.

Customer Care Email: and

Administrative Office:

B-1, 2nd Floor, Khosla Complex, Gagan Vihar Ext. , New Delhi-110051,India.

Registered Office:

B-9, 2nd Floor, Khosla Complex, Gagan Vihar Ext., New Delhi-110051, India

Branch Office:

111, First Floor, Gaur Ganga, Sector 4, Vaishali,Ghaziabad, Uttar Pradesh – 201010, India.

3, Atma Ram Appartment, Plot No. 41, Sector 15,Ghansoli, Navi Mumbai – 400701, India.

77 thoughts on “Aepl Online Shopping and Order Return”

  1. i have order shirt but company delivered wrong product so please refund my money and return your product 8797078971

  2. Wrong product deliver I want to return & refund the amount
    Other wise I will put a case in consumer court


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