How to Check Express Credit Card Application Status

Express credit card is issued by Comenity Bank. Here you will find information on how to check your Express Credit card status. You can check your Express Credit Card application status either online or by calling the application status line. Many Express Credit card applicants receive a decision within minutes, but it can take longer if Comenity Bank needs more information or if it’s a close call between approval and rejection.

You can only check the status of your credit card application online any time after you submit it. If it’s been 30 days and your application has not been approved or denied yet, you should call customer service. 

If your Express Credit Card application status is under review, that means your application has not yet been approved or denied. Don’t worry too much about it, though. You’ll hear back within 5 to 10 business days of applying in most cases when you don’t receive a decision instantly.

How to Check Express Credit Card Application Status Online

The easiest way to check your Express Credit application status is online. It is as simple as entering your Social Security number and last name into the bank application status page to see if your application has been approved. 

To check Express Credit card status, here are the steps to follow:

Step 1: Visit Comenity Bank Credit Card Track your application page.

Step 2: Click on the “App ID” option.

Step 3: Enter your “Application Reference Number” in the respective field.

Step 4: Click on “Submit”

Step 5: The Express Credit card application status will be displayed on the screen.

To check your Express credit card application status by phone, call Comenity bank and enter your full Social Security number when prompted. Express’s automated application status line is accessible 24/7.

Check Status of Express Credit Card Application by Phone call

If you don’t have access to the internet or other online means, you can simply make a call to the Express Credit card department. The phone banking services are accessible to all their customers. The number is usually on the Comenity Bank official page.

Another method to check your Express card application status online is to send an email to Comenity Bank.

Step1: Go to Express Credit card website, on the footer section of the site, you will see the official email. 

Step 2: Fill in your email address, the same one provided in the credit card application, the applicant’s name, mobile number, and the application reference number in their respective fields.

Step 3: Scroll to the message field and write your request to know your Express Credit card application status, including your application reference number, PAN number, and mobile number in the message.

Step 4: Once you have entered the message, type the text in the box and click on ‘Submit’.

Your message to know the status of your Express Credit card application will be automatically submitted to the bank. You could expect a reply within a few days of sending the mail.

Express Card Frequently Asked Questions

If your question falls among those listed below, you can read through the answers we provided:

How Long Does Comenity Bank Take to Approve Credit Card Application?

Typically, you’ll receive Comenity Bank’s decision on your application within 7 business days. Many applicants are approved much sooner than that. If you haven’t heard back within a reasonable time frame, you can always call customer service to ask about the delay.

How Long Does it Take for Express Credit Card to Come in the Mail?

If you are to receive your Express card through the mail it will get to you within 5 to 7 days. It is advisable that you activate your card once you receive it. For ATM/debit cards and prepaid cards, you can start using them with your existing Personal Identification Number (PIN).

Why is My Credit Card Unavailable on Comenity Bank?

If your Express Credit card is not showing up online, it might be because you still need to add that credit card to your Comenity Bank online account. Your Express account information also may not be unavailable because of an online Banking system outage. Once your personal information has been verified, you can ask to speak to someone in the Comenity Bank technical support unit. If there’s a system outage in the bank, you will be asked to try later

Rarely, however, it can take Express the issuer- up to 5 to 7 days to make a decision on your application. If you’ve been waiting for longer than the standard time frame, you might be able to get more information by calling Comenity Credit Card customer service or visiting its branch nearest to you.

How Do I Apply for Express Credit Card

How do I get Express Credit card application done? Well, getting an Express Credit card is very simple. You can simply visit your nearby Express credit card branch or can apply for the credit card online. The only condition you need to fulfill before you apply for the card is that you should have a credit score up to 640.

For anyone interested in applying for this card, below you find a guide to completing an application online. Before you fill the application, read the Comenity Bank privacy policy to see if your online information with them is secured. 

Express Credit Card Application Requirements

To be eligible to apply for this card you must fulfill the following requirements:

  • Be at least 18 years of age
  • Have a valid SSN
  • Have a mailing address.

Step 1: To start your application go to this page and enter all of the following information as indicated on the application form:

  • First name.
  • Last name.
  • Email address.
  • Address.
  • Phone number.
  • Financial information (residence payment & status, income).
  • SSN.
  • Date of birth.
  • Referral codes (if applicable).

Step 2. Now that you’ve completed providing all the requisite information in the above application form, read the Terms & Conditions Agreement for Office Comenity’s Personal Credit Card.

Step 3. Once you have finished reading the Terms & Conditions, tick the box indicating that you have the necessary data and equipment as indicated within the terms, assuming this is the case. Double-check all the supplied data to ensure it is ​ both accurate and complete before clicking Submit Application and completing your application process.

If you have completed all of these steps successfully, your application has been submitted for approval and you should soon receive a response from Comenity Bank. 

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