How to Delete Joox account & Subscription Without Password

Do you have a Joox account that you want to delete and cancel your subscription? You don’t need to worry because you have visited the right page. In this post, we show exactly how to delete your Joox account even without using your password or logging in.

Depending on your reasons for deleting your account, you might want to have things done as quickly as possible. The good thing is that Joox allows you to delete your account in a few simple steps.

Joox’s website states that while your account is canceled, you won’t be able to use their services. However, the website retains limited information following account deletion for lawful reasons, including for fraud prevention, accounting purposes, and enforcing their Terms of Use. This includes a device identifier, an email, and an IP address associated with the account.

Once you create Joox account and you’ve decided that you want to stop using it,  you can delete your account in just a few clicks on the right buttons:

How to delete a Joox account without a password?

To delete your Joox account without logging in, what you need to do is to contact Joox support and if you want to get it done as soon as possible, you’re going to visit the support page. 

Step 1: Head to Joox Support in a web browser. If you don’t know your username and password, you’ll need to fill out an online form stating why your account should be deleted.

Step 2: There are a few options you can choose from as to why you think your Joox account should be deleted. If you have forgotten the password or the username, select that option in the menu.

Step 3: out the rest of the form with your name, email address, age, and the username of the account. You can also fill out a comment box in the bottom section of the form with any details you might want to add about the account

Step 4: Send in your form, then wait for an email response from Joox

Deleting the account by email

Step 1. Scroll to the Help & Support Centre and you’ll see the support email address.

Step 2. Then, write a message telling them what your issue is  and why you want to delete your account

Step 3: Then press Send.

How to delete Joox account on Desktop

The easiest way to achieve this is by logging into your Joox account in a web browser either on desktop or mobile as all the options appear as soon as you log in.

Step 1. Visit Joox. official page, which can be accessed by visiting Joox official website.

Step 2. Login by entering your Joox username and password on the login form.

Step 3. Scroll to the bottom of the page and select Settings

Step 4. Then click Account 

Step 5. Select Delete Account.

Step 6. Re-enter your username and password on the next page.

Step 7. Click on Continue.

Once you’ve done this, your Joox account will be deactivated. Keep in mind that once you complete these steps, your Joox account won’t be deleted right away. It’ll be deactivated for a few days, during which time you’ll have the option to reactivate your account before it’s permanently deleted. You’ll also receive an email to your contact address confirming the deactivation.

How to delete your account on mobile

Step 1. Now, log in to your Joox account using the mobile app.

Step 2. Click your profile Placeholder and select Settings from the menu.

Step 3. Below your username, select Account.

Step 4. Click Deactivate your Account.

Step 5. Read the messages and select Deactivate.

Step 6. You’ll be prompted to re-enter your password and then you can click the deactivate button the last time after which you uninstall the app from your phone. Unfortunately, you can’t delete your account permanently from the Joox app, you have to follow the steps above.

How to recover deleted Joox account

Reactivating a self-deactivated Joox account is as simple as logging back into your account. If you’ve previously deleted the account, it can’t be recovered. If your account was deactivated involuntarily by Joox, there isn’t much you can do; however, you can try submitting an appeal to get your account back.

Step 1. Go to the Joox website on your Desktop, Android, iPhone, or iPad.

Step 2. Click Log In.

Step 3. Log in with your old Joox username and password.

Step 4. Click Yes when Joox asks if you’d like to reactivate your account.

Step 5. Click OK.

Step 6. Joox will send you an email when your account has been reactivated. When it has been, Log In to the account.

If you want to permanently delete your Joox account, then wait 30 days. After that time period, your account will be removed from the Joox website and you’ll no longer be able to reactivate it back.