How to Stop Subscriptions on MTN

MTN telecommunications company that offers voice and data communications products and services to individuals and businesses. It allows you to subscribe to its services and if you are tired of paying for your subscriptions with them you can cancel/stop them by either using the MTN SMS, USSD code, or the app.

Sometimes MTN customers need to cancel subscriptions on MTN for various reasons, including loss of airtime for content services they can’t remember subscribing for or losing their phones. Learn how to stop these subscriptions in case you don’t want to have them remain active.

How to Stop Your MTN Subscriptions

One of the simplest ways to stop all MTN services is using the USSD/opt-out code.

  1. open your phone and press *136*5#.
  2. Select Content Services.
  3. Then, Select Manage Premium Rated Services.
  4. Choose option 2 for the Charges.
  5. On the next page, select Block Premium Rated Services.
  6. From here, you need to block Premium Rated Services (PRS) charges. Dial *155# on your phone and move to the next page by selecting 99 (More).
  7. Now choose Block/Unblock future charges.
  8. Select Premium rated services.

You can also use the MTN app to cancel your subscription services. 

  1. Open the app and tap the three lines on top of the app
  2. Select My Subscriptions. You will see a list of your active subscriptions. 
  3. Select the services you want to cancel.
  4. Tap on cancel or turn off auto-renewal.

How do you know what is reducing your airtime? You can find out what is taking your airtime by checking your SMS history to see if you have messages activating you to a subscription service, or reminding you about the auto-renewal. 

If this doesn’t stop your billings, contact Customer’s Care for more assistance the representatives will help you to find out what you are being charged for.

What is MTN USSD Code

With MTN USSD you can access menu-type services, such as balance inquiries, banking apps, and portal-type requests by using the shortcodes on your cellphone. In some cases, MTN USSD sessions are charged from your airtime or billing balance while some of the USSD strings are free.


MTN company allows users to manage content subscriptions through SMS, USSD codes, or the app, you can use any of these methods to stop any services that are consuming your data.

People who stole other people’s phones often use stolen them to buy data, transfer airtime or enter airtime competitions. If your phone is missing report it to your service provider as soon as possible so that your SIM can be deactivated immediately.

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