Why do Matches Disappear on eHarmony Explained

eHarmony dating platform is one of the more popular dating apps for users in different countries. The app allows single users to match with people who think they’re attractive. However, there may be instances where your eHarmony matches disappear in your queue

Why do eHarmony matches disappear? eHarmony matches disappear because the other person unmatches you, deletes their profile, or blocks you. In order words, if you are having trouble locating a conversation it could be that your match has deleted their account or has been blocked on eHarmony. 

Some deleted accounts will still remain in your conversations list as “Deleted user” for a short period of time.

In this blog post, we’re going to show you all the reasons why eHarmony matches disappear and how you can identify what happened.

Why do eHarmony Matches Disappear

eHarmony matches disappear for many reasons, here are the popular reasons your marches no longer show up on your feed.

Deletes Their Account

A user may disappear in your match queue if they completely remove their profile from eHarmony.

The user may unmatch you before they delete their account. If they don’t, it will simply appear in your match queue as a “deleted account.” This means the user completely removed their profile from eHarmony and is no longer active. Any message that you send them will not be delivered to them.

The good thing is that you’re still able to see the conversation you had with them. This means if they left you their phone number or their eHarmony, you could reach out to them. If you don’t have any of their information, unfortunately, they are gone forever.

User Unmatched You

The reason a user may no longer show up in your chat queue is that they unmatched you. Even if you think the conversation is going well, the other person may still unmatch you.

This could be for various reasons, including meeting someone else or not wanting to talk to you anymore. More often than not, people who use eHarmony often talk to 4-5 other matches at once. It’s up to you to shine through those other matches and win over the person you’re talking to.

It’s possible that the person you’re talking to isn’t feeling it anymore and may unmatch you simply out of boredom or loss of feelings. Don’t take this personally. Move on to the next match.

Their Profile is Hidden

The first thing you’ll want to check if your matches disappeared is if it’s hidden. A filter on the match queue side allows you to hide all the matches or keep them on the screen.

There may come the point where you go to respond to a match, and they have disappeared. There are a few reasons why the profile may seem like it just got removed from your queue. eHarmony doesn’t just randomly remove profiles from your match queue. If the person you were talking to isn’t there, it’s for a reason.

Blocks Your Profile

If the user you’re talking to feels uncomfortable or no longer wants to communicate with you, they may block you. Blocking has no negative effect on your profile as a whole. However, it means you will no longer be able to talk to that person anymore.

If a user blocks you, there is no way currently to get your profile unblocked. Once the user decides to block your profile, they are gone from your match queue. This means that they will not be shown under your matches, and you will not be able to communicate with them.

Does eHarmony Match Come Back?

eHarmony matches do not come back once you are unmatched, deleted, or blocked. The only way to get users back into your queue that has removed your profile is to delete the app and make a brand new profile.

This will allow you to see a whole new set of matches, including the profiles that may have removed you.

We caution you about doing this tactic as if a profile that sees your profile comes up in their feed stack will probably reject your profile.

If someone doesn’t want to talk to you and took the initiative to block you, it’s probably better that you both don’t talk. Remember, there are millions of males and females in the world. If one doesn’t work out, move on to the next match. Don’t make anyone feel uncomfortable for feeling a certain way.

What eHarmony Profile No Longer Available Means

If any of your match’s profiles are no longer available, they’ve most likely ended the match or deleted their eHarmony account. If they deleted their account and decide to come back to eHarmony, you may see that person reappear in your card stack

Also, if your match has blocked you on eHarmony, or if you have blocked them, you will not be able to see their profile.  In order words, if one of you has blocked the other, you will not see their name appear as a hyperlink, but in the event, you still attempt to view their profile you may see the “Profile Unavailable” error.


eHarmony matches disappear because they are hidden, unmatched your profile, deleted their profile, or blocked you. In most of these cases, you don’t see their profile anymore because of an action they did on your profile.

There’s nothing you can do about this, as it happens from time to time, even if you’re a nice person. Do not take it personally if someone blocks or unmatches your profile. Move on to the next person and spark up a new conversation.

2 thoughts on “Why do Matches Disappear on eHarmony Explained”

    • There are different reasons for not replying, it could be based on an inability to reach out, too many distractions, or something else entirely. If she isn’t texting you back for days or weeks at a time, it may be safe to assume that she isn’t interested in having a connection with you.


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